Frequently Asked Questions

Trade Accounts

Where can I find ILIV fabrics?

ILIV residential fabrics are showcased in pattern books, which are on display in our customer's shops and showrooms around the world. Please visit the Stockist section of our website to find your local ILIV stockist. A complimentary sampling service is also available through our website. 

Our contract fire retardant fabrics are also available in pattern books and for when space is limited a complete set of ring binders with sample display cards. Our contract prints are uniquely presented in miniature scale on the fabric sample cards. Contract samples can be found with architect and design practices, interior designers and contract furnishers worldwide. Please call our customer care team to discuss sampling requirements for your project on +44(0)1772 651199.

ILIV has its own showroom in Preston, Lancashire where a complete range of our fabrics can be viewed in pattern books and on large hangers and where our latest collections are displayed as drapes and on furniture.

I’m a trade customer, how do I set up an online account?

Please call 01772 651199 (or +44 1772 651199 if calling from outside the UK) and talk to our customer service team who will be able to assist with activating your online trade account. Alternatively email sales@smd-textiles.co.uk with your enquiry

What is the ILIV Book Club?

Many of ILIV’s most important trade customers belong to the ILIV Book Club. All partners have committed to representing the whole ILIV offer to provide a complete library of the brand to their clients. In return they receive the following benefits;

  • Automatically the first to receive all ILIV new collections
  • Listed on the ILIV website as a preferred stockist
  • Preferential terms and carriage arrangements
  • Complimentary brochures and other point of sale
  • 6m free of charge bi-annual display lengths
  • Exclusive access to end of season sale fabrics ahead of other retailers
What are the benefits to having an online trade account?

Once set up with an online trade account you can order all of our fabrics and made to measure items 24 hours a day, 7 days a week. Our stock figure is a live field and gives 100% accuracy on availability. For lines out of stock, you can access the latest dates for their next availability and make reservations accordingly. You can also see the current status of your existing orders, access your account and make payments against invoices.

I have an Interior Design business, how do I apply for a trade account?

If you are an Interior design professional or retailer based in the UK or Eire, to enquire about opening a trade account please contact our UK sales department on 01772 651199, for an application form. Please note, trade references will be required. If you are located outside of the UK, please talk to our international team on +44 1772 651199 to discuss distribution or to find details for your local agent or distributor.

Can I use your images?

All of our customers are welcome to use any of our content from photography to videography for their marketing activity. If you would like to access our customer Dropbox or receive any specific or bespoke content, please contact sales@smd-textiles.co.uk